Refund policy
Last updated: August 26, 2026
We accept returns of unworn, unwashed merchandise with the original tags attached when the return is requested within 30 days of delivery.
Start a return
Email Paggoapparel@yahoo.com with your order number and the item you want to return. Wait for return authorization before mailing your item.
Approved returns should be sent to:
Paggo Apparel
104 N Adams Rd
Rochester Hills, MI 48309
United States
Return shipping
Customers are responsible for return shipping costs for fit, preference, or change-of-mind returns. Paggo Apparel will cover reasonable return shipping costs when an item arrives damaged, defective, or incorrect. Original shipping charges are not refundable unless the return is caused by our error.
Condition and exclusions
Returned items must be unworn, unwashed, free from damage, and include the original tags. Items marked final sale and gift cards cannot be returned. We may decline a return that does not meet these requirements.
Refunds
We will inspect your return after it arrives. Approved refunds are issued to the original payment method within 10 business days. Your bank or card provider may require additional processing time. If more than 15 business days have passed since approval, email us for assistance.
Exchanges
Contact us to request an exchange. Exchanges depend on available inventory. If the requested replacement is unavailable, we will process an eligible refund instead.